Data Protection and Privacy Statement

1. Information We Collect

Through your interaction with our "Information Channels", we may collect your personal data. This data may include online or offline interactions and primarily consists of the following categories:

• Account and Membership Data: When you create an account on our website or submit an inquiry/contact form to us, we may collect your name, title, email address, company name, job title, contact address, phone and fax numbers, and IP address.
• Purchase and Registration Data: When you purchase RIYE Electric products (such as transformers, automatic voltage regulators, harmonic filters, etc.) or services, we will collect your shipping/billing address, purchase history, product models, date of purchase, and records of your communications with our customer service department.
• Promotional and Marketing Communication Data: If you subscribe to our newsletters or marketing information, we will collect your name, email address, company information, and product preferences. We may track your interaction with our emails (e.g., whether they are opened) to provide product information better suited to your needs.
• Event and Exhibition Data: When you register for physical/online events, seminars, or exhibitions hosted or attended by RIYE Electric, we will collect your contact information, product interests, and company information.
• Online Feedback and Customer Service Data: When you contact us via website forms, email, or phone to provide feedback or seek technical support, we will record your contact information, the content of your inquiry, and call/communication logs to provide the relevant services and improve our products.
• Visitor Experience Data (Cookies): When you browse www.riye.com (as well as www.riye.com.tw), we automatically collect data used to analyze and improve the user experience.

Sensitive Personal Data

As a general principle, RIYE Electric does not actively collect any of your sensitive personal data (such as medical records, religious beliefs, criminal records, etc.). Please avoid providing us with such sensitive information in your communications.

Protection of Minors

Our services are primarily directed at corporate clients and adult professionals, and our website is not designed for children under the age of 13. We do not knowingly collect personal data from minors.

2. How We Collect Information

In addition to the information you voluntarily provide, we may also collect data through the following methods:

• Automated Interaction Technologies (Cookies, etc.): Through technologies such as electronic communication protocols, Cookies, and Web Beacons, we may automatically receive your network routing information, device type, IP address, browser type, as well as your clickstream data and time spent on our website.
• Third-Party Sources: We may obtain business contact information related to you from public sources, social media platforms, or marketing partners.

3. Data Sharing and Disclosure

We will not sell your personal data to third parties. We only share or disclose your personal data under the following circumstances:

• Affiliates and Subsidiaries: Shared internally with RIYE Electric's affiliated entities for the purposes described in this Statement.
• Service Providers: Disclosed to third parties who provide services on our behalf (such as website hosting, data analysis, logistics and shipping, email delivery, CRM systems, etc.) to facilitate their execution of business operations for us.
• Legal and Compliance Requirements: To comply with applicable laws (including laws outside your country of residence), respond to requests from law enforcement agencies, enforce our terms and conditions, or to protect the rights, privacy, safety, or property of RIYE Electric, you, or others.
• Business Transfers: In the event of a merger, acquisition, sale of assets, or restructuring involving RIYE Electric, your personal data may be transferred to a third party as a business asset.

4. Cookies and Tracking Technologies

Like many businesses, RIYE Electric uses "Cookies" and similar tracking technologies to enhance your online experience.

• Strictly Necessary Cookies: These are necessary for the website to function properly (e.g., remembering your privacy settings or login status). You can set your browser to block these cookies, but some parts of the site will not work.
• Performance Cookies: These help us count visits and traffic sources to measure and improve our website's performance (e.g., using Google Analytics). This information is aggregated anonymously.
• Functional Cookies: These enable the website to provide enhanced functionality and personalization (e.g., remembering your language preferences).
• Targeting/Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant RIYE Electric advertisements on other sites.

How You Can Manage Cookies

Most web browsers allow you to control whether or not to accept cookies through their settings. If you choose to reject cookies, you may still use our website, but the full functionality of some features may be affected.

5. Legal Basis for Processing Personal Data

Our legal basis for collecting and processing your personal data (particularly regarding situations where the EU GDPR applies) is primarily based on:

• Performance of a Contract: To provide the products or services you have purchased.
• Legitimate Interests: To improve our products/website, conduct business marketing, or ensure information security.
• Your Consent: Where your consent is required to send marketing communications or use specific cookies.
• Legal Obligations: To fulfill retention obligations under relevant tax or commercial laws.

6. How We Protect and Retain Your Personal Data

• Data Security: We implement appropriate physical, technical, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
• Retention Period: We retain your personal data only for the period necessary to fulfill the purposes outlined in this Statement, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Protection Rights

In accordance with Taiwan's Personal Data Protection Act (and international data protection regulations like the GDPR, where applicable), you have the following rights regarding your personal data:

• Right to query, request to review, or request a copy.
• Right to request supplementation or correction.
• Right to request the cessation of collection, processing, or use.
• Right to request deletion.
• Withdrawal of Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time (e.g., unsubscribing from newsletters).
• Opt-out of Marketing: You can click the "unsubscribe" link in our marketing emails at any time, or contact us directly to request that we stop sending you marketing communications.

If you wish to exercise any of the rights listed above, please contact us using the contact information provided at the bottom of this Statement. For your privacy and security, we may need to verify your identity before processing your request.

8. Third-Party Website Links

Our website may contain links to third-party websites that are not controlled by RIYE Electric. We are not responsible for the privacy policies and data processing practices of these third-party websites. We recommend that you review their privacy statements before providing your personal data to these sites.

9. Updates to the Privacy Statement

We will periodically review and update this Statement to reflect changes in our practices or legal requirements. The revised Statement will be posted on this page, with the "Last Updated" date indicated at the top. If there are material changes, we will post a prominent notice on our website.

10. How to Contact Us

If you have any questions about this Statement or wish to exercise your data protection rights, please contact us using the following information:

RIYE ELECTRIC & MACHINERY ENT. CO., LTD. (RIYE Electric)

• Address: No. 65, Sec. 2, Nankan Rd., Luzhu Dist., Taoyuan City, Taiwan
• Phone: +886-3-322-1753
• Email: admin@riye.com.tw